⚠️ On Monday 23 April from 8.30am our Box Office system will be receiving essential maintenance.
You will be unable to book online, by telephone or in person for up to approximately 2 hours.
Thank you for your understanding and apologies for any inconvenience caused.



The Assembly Hall Theatre is firmly committed to enabling all our customers to participate in our events equally and with dignity and respect.

We aim to be accessible to all, showing a varied programme of events and providing special facilities to meet the needs of all our customers.

Please let the Box Office know when booking your seats if you or any of your party have any specific access needs. The Box Office and the Front of House staff are available and happy to help whenever possible.

The theatre is an accessible venue, for specific access requests including wheelchair bookings, headsets or general access information please call our messaging service on 01892 554428. Messages are checked every day Monday to Friday and we will return your call.

For a full access guide visit Disabled Go.


  • There is a push-button door to the right of the main entrance to allow access for wheelchair users, entering at Box Office level.
  • An accessible lift links the foyer, lower foyer and the auditorium (not the circle).
  • There is an accessible toilet adjacent to the lower foyer bar.
  • An in-seat drinks service is available in the interval.
  • There is one disabled parking space directly outside the theatre, as well as ground floor parking in the Crescent Road car park. More information on parking for Blue Badge holders can be found here.

Concessions/Carer Comp
The Assembly Hall Theatre will issue a free ticket to a customer requiring an essential carer.*  This policy is for customers who use wheelchairs and those who are unable to independently move around and experience/access all areas and services within the theatre without direct help. ​Please note that there is only one carer ticket per person, any additional carer tickets required must be paid for at the standard price. To qualify for the carer's ticket, a full price or appropriate concession ticket must be purchased. 
*Subject to availability.


We have limited space to store buggies and ask that you do not bring buggies to the theatre if possible.

Signed Performances
The theatre arranges signed performances of selected shows. Details of these shows may be obtained upon request from the Box Office and will be included within the seasonal brochure and on the theatre’s website.

Audio Enhancement
The theatre is equipped with a Sennheiser infra-red audio enhancement system. Headsets are available from the Box Office, for a £5 refundable deposit.

Theatre Guide
The theatre guide will be made available in large print or audio format on request.