Booking information

Facility Fee
A booking fee of £1.75 per ticket will be applied to all tickets £10 and over, up to a maximum of 10 tickets. There may be additional charges on selected shows, which will be advised by our sales staff and on our website. 

Online booking
Tickets booked online from this website can be printed at home, posted or collected from the theatre.

Online booking is subject to the following restrictions:

  • Wheelchair spaces cannot be booked online. If you require a wheelchair space please call the Box Office - 01892 530613.
  • Only selected concessions are available online.

Box Office
The Box Office is open to counter callers from 9.30am to 5pm Monday to Saturday. Phone lines are open from 9am to 5pm Monday to Friday and from 9.30am to 5pm on Saturday. On the evening of a show we are open to counter callers until fifteen minutes after the show commences and on Sunday 90 minutes before the performance and 15 minutes after the start.

Tickets can be paid for by Cash / Cheque/ Credit Card / Debit Card and Theatre Vouchers. There is a £1.50 fee for tickets posted. Tickets can also be collected from the venue - you must bring the card that you used to purchase the tickets in order to collect them.

Theatre Vouchers
The Box Office accepts and sells Theatre Vouchers.

Children and babes in arms
All individuals attending a performance, including babes in arms, must purchase a seat, regardless of whether they will be occupying it. This enables the theatre to ensure that our maximum capacity is never exceeded and that all attendees of an event, including babes in arms, can be accounted for. 

Terms & Conditions
We regret that tickets cannot be refunded or exchanged after purchase, except when an event is cancelled. For more information visit our Terms and Conditions of sale page.