Booking information

Important Information
The Assembly Hall Theatre is now working in partnership with Gateway, located just a few minutes' walk from the theatre at 8 Grosvenor Road, TN1 2AB. If you are booking in person you will need to visit Gateway (open Monday to Friday 9am to 5pm) for help and support with your booking. 

Tickets can only be purchased at the Assembly Hall Theatre counter on Saturdays from 12pm to 5pm and from 90 minutes before a show's advertised start time.

Facility Fee
A booking fee of £1.75 per ticket will be applied to all tickets. There may be additional charges on selected shows, which will be advised by our sales staff and on our website. 

Online booking
Tickets booked online from this website can be printed at home, posted or collected from the theatre.

Online booking is subject to the following restrictions:

  • Wheelchair spaces cannot be booked online. If you require a wheelchair space please call the Box Office - 01892 530613.
  • Only selected concessions are available online.

Box Office Phone Lines
Our phone lines are open from 9am to 5pm Monday to Friday and from 12pm to 5pm Saturday. 

Tickets can be paid for by Cash / Cheque/ Credit Card / Debit Card and Theatre Vouchers. There is a £1.50 fee for tickets posted. Tickets can also be collected from the venue - you must bring the card that you used to purchase the tickets in order to collect them.

Theatre Vouchers
The theatre accepts Theatre Vouchers, and we sell our own Assembly Hall Theatre Vouchers that can be used against any of our shows, They are available in £5, £10 and £20 denominations from the Gateway and the Box Office counter.

Children and babes in arms
All individuals attending a performance, including babes in arms, must purchase a seat, regardless of whether they will be occupying it. This enables the theatre to ensure that our maximum capacity is never exceeded and that all attendees of an event, including babes in arms, can be accounted for. 

Terms & Conditions
We regret that tickets cannot be refunded or exchanged after purchase, except when an event is cancelled. For more information visit our Terms and Conditions of sale page.